Your cause may be noble; but without a sturdy framework even the most righteous nonprofit won’t get off the ground. Circle the City was in precisely that spot until Glenn Hinton came along.

Opened in 2012, Circle the City’s mission was – and is – to provide medical respite care for recently hospitalized homeless people who would otherwise be forced to recover on the street. Its founding physician, Sister Adele O’Sullivan, M.D., saw  clearly that providing effective human care demands human resources – staffers who can do the accounting, keep the building running and keep up with  regulations, along with the systems, policies and procedures that would empower those staffers to do their jobs.

As the Experience Matters Encore Fellow for Circle the City, retired Sergeant Major Hinton was the perfect match. During his 23 years in the U.S. Army, and in a second career as an HR executive, Glenn developed a keen eye for talent along with deep experience in creating the structure necessary to keep a new venture running smoothly.

Glenn joined forces with Sister Adele and in short order they had a top-notch team in place. It worked so well that when Glenn’s EM Fellowship was complete, Sister Adele asked him to stick around as Circle the City’s permanent Human Resources Director. Glenn’s three grandkids like how it worked out, too – since Glenn works four days a week, they still get to see him just about as often as they want to.

“Working at Circle the City has been one of the most rewarding experiences of my life. It gives me a feeling of meaningful accomplishment and self-worth.” – Glenn Hinton